Baby Bed Organizer Hanging Bag - Crib Diaper Storage Bag

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FAQ

1. CAN I STILL PLACE AN ORDER?
Yes. We are still operating as usual and packages get delivered. We take all possible precautions to prevent any issues.

2. ARE DELIVERY TIMES AFFECTED?
It is possible that delays in deliveries might occur, depending on the operations of certain couriers that help us deliver the order
to you. We  will try our best to communicate any changes that may affect your order in anyway. 

If against all odds you don't receive your order, we'll either fully refund you or re-send a new package your way at our expense.

We have received the following country-specific information:

3. WHAT PRECAUTIONS ARE YOU TAKING TO KEEP MY ORDERS SAFE?
Your safety is very important to us. We’re taking extra precautions and working with our distributors to do the same.

Our staff wear masks and gloves when processing your orders. All orders are sanitized and couriers are required to wear gloves and
sanitize before pickup. Dispatch areas are also sanitized after each collection and we have added additional sanitizing services on
top of our regular cleaning services.

Increased measures of personal care including distancing of staff, requirements to wash regularly and protective gear.

4. IS IT SAFE TO RECEIVE ORDERS?
The likelihood of an infected person contaminating commercial goods is low. And the risk of catching the virus from a package that
has been moved, traveled, and exposed to different conditions and temperature, and waiting in rooms for days—having in mind all the
precautions we're taking—is also almost non-existent.

5. IS IT POSSIBLE TO REDUCE CONTACT WITH THE DRIVER WHEN THEY DELIVER MY ORDER?
Yes. Delivery companies are expected to take extra measures to ensure safety for those receiving parcels, such as not requiring a
signature upon delivery.

6. CAN I RETURN MY ORDER?
Yes, you can return your order within 14 days. You can find more information under return policy.

7. AM I ENTITLED TO A REFUND IF MY ORDER CANNOT BE DELIVERED TO MY ADDRESS?
Yes. If you have been notified that your order will not be delivered to you due to certain restrictions, please get in touch with our
Customer Service Team who will be more than happy to assist.

8. DOES APPLE DIVINE HELP WITH COVID-19?
We are not a cure or protection against viruses like COVID-19. However, good sleep increases your immune system, and we believe good
sleep is essential to recovery, as well as optimizing your overall health at any time.

Supporting better sleep helps your body naturally increase its defense and response mechanisms, all of which are essential for ongoing
energy, wellness and health.

“In this time of new viruses, we need to have our defensive walls against infection strong and our warriors primed to fight infection
if needed,” says Dr Mark Menolascino, Medical Director of the Meno Clinic – Center for Functional Medicine. “Unlike bacterial infections
(for which you can take an antibiotic), there is no quick cure medication for viruses. They just hang on and on until your body can
finally fight them off.”

Dr Menolascino adds some important tools to help your immune system health:

Take precautions to avoid infection, such as washing your hands frequently
Eat a diet high in fruits and vegetables
Exercise and don’t smoke
If you drink alcohol, drink only in moderation
Get healthy, adequate sleep
Have we missed something?
Please get in touch with our customer service team if you have any further questions at support@appledivine.com